If you own an Anker PowerCore 10000 power bank, now’s the time to check your device.
Anker issued a major recall after receiving 19 reports of fires and explosions, pulling more than 1 million units from the market. The recall, announced by the U.S. Consumer Product Safety Commission (CPSC), highlights growing concerns about the risks tied to lithium-ion batteries.
What Devices Are Being Recalled?
Anker’s website states the recall covers PowerCore 10000 power banks (model A1263) sold between June 2016 and December 2022. These portable chargers were widely available online and in stores across the U.S.
To check if your device is impacted:
- Find the serial number on the bottom of your charger.
- Enter it on Anker’s recall website to verify.
- Double-check letters and numbers carefully (common mix-ups like using “O” vs. “0” or “I” vs. “1” can lead to errors).
If your serial number is missing or unreadable, Anker advises reaching out to its support team directly for guidance.
This isn’t the only product that has been under scrutiny. In the past, Anker has also recalled other models, including the 535 Power Bank (PowerCore 20K) in 2023, as well as the 321 Power Bank (PowerCore 5K) and the 334 MagGo Battery (PowerCore 10K) in 2024.
What Should You Do Next?
If your power bank is part of the recall, stop using it immediately. To receive a replacement, Anker asks customers to:
- Submit a photo of the affected device with the model and serial number visible.
- Write “RECALLED” on the device in permanent marker.
- Write your name and date of the photo (on a piece of paper next to it in the photo).
- Confirm that the device has been properly disposed of at a hazardous waste facility.
While a receipt isn’t required, proof of disposal is, which some consumers have found unusual.
For assistance, email [email protected] (subject line: “Anker A1263 Recall”) or call 800-988-7973.
The Hidden Risk Behind Portable Chargers
The Anker recall sheds light on a broader issue: the safety challenges of lithium-ion batteries. These lightweight, high-capacity batteries power most of the world’s tech, from phones to scooters, but they can overheat or catch fire if damaged or poorly manufactured.
As attorney Don Fountain, who specializes in product safety cases, said in a CNET article: “These products are typically unassuming, and are not something that the average consumer thinks can be potentially dangerous.”
With airlines tightening rules and recalls like this making headlines, it’s a good reminder to handle your portable chargers with extra care.
