Is your Spotify app crashing? The digital music and podcast streaming service experienced technical issues during the early morning hours on Tuesday, Nov. 18, 2025.
According to PCMag, reports of app crashes spiked for both Android and iPhone users, with Downdetector picking up complaints around 3 a.m. EST and continuing through the morning.
The disruptions primarily affected podcast playback, while many users were still able to listen to music and browse content without issues.
Spotify’s status page confirms that the issue is still under investigation, as of the time of this writing.
A spokesperson on Spotify’s Community forums advised users still experiencing trouble to restart their apps, reports PCMag. If that doesn’t help, Spotify recommends performing “a clean reinstall, which would also ensure you’re on the latest app version” — essentially deleting and reinstalling the app.
Some users also reported difficulties subscribing to Spotify — which the company says has been resolved — and loading playlists on car infotainment systems, per PCMag.
The outages coincided with an incident affecting Cloudflare, an internet infrastructure platform many websites use to enhance functionality and performance.
Cloudflare “experienced a significant outage” beginning around 6:30 a.m. EST on Tuesday, according to Reuters.
“To be clear, there is no evidence that this was the result of an attack or caused by malicious activity,” Cloudflare told USA Today in a statement.
“The root cause of the outage was a configuration file that is automatically generated to manage threat traffic. The file grew beyond an expected size of entries and triggered a crash in the software system that handles traffic for a number of Cloudflare’s services,” the statement continued.
Websites impacted by the outage included Canva, ChatGPT, Google Store, Truth Social, Uber, X, and Zoom, per USA Today.
“Cloudflare services are currently operating normally. We are no longer observing elevated errors or latency across the network. Our engineering teams continue to closely monitor the platform and perform a deeper investigation into the earlier disruption, but no configuration changes are being made at this time,” Cloudflare shared in an update on its status website at 12:44 p.m. EST.
“At this point, it is considered safe to re-enable any Cloudflare services that were temporarily disabled during the incident. We will provide a final update once our investigation is complete,” the update continued.
